Privacy & Cookies Policy

Privacy & Cookies Policy

Your privacy is important to us

Jypra Group’s continuing responsibilities for protecting your data are outlined in this policy. Jypra Group is committed to handling personal data responsibly. We only obtain data that is either reasonably required or related to our business operations as a technology service reseller.

We follow the Privacy Act 1988 and the Australian Privacy Principles (APP), which were implemented in March 2014. This document contains a full description of what personal information we obtain, how we obtain and how we use it, when it may be disclosed, and how you may gain access to it. Most importantly, we:

  • Provide you with detailed information regarding our personal data handling process
  • We only gather personal information that is required for our operations.
  • Comprehend the objective of our services and limit the use and sharing of personal information within the aspect,
  • Take precautionary measures to secure the personal details we have on record

Your acceptance of our privacy policies

 

By using Jypra Group services and our website, you confirm that you have read and comprehended our privacy statement.

This policy provides examples, but its applicability is not limited to such instances. When the term ‘include’ is used, it must signify ‘without limitation.’

Links on our website pages lead to domains we do not control or operate. We are not liable for the privacy practices of third-party websites. We urge that you read the privacy policies of every website you visit.

Personal Information

Personal data’ collection of information we have about you that is either evident or can be fairly established to be your identity.

Jypra Group may obtain personal details about you, such as your name, email or postal address, contact information, credit card information, bank account information, and general feedback.

Provided the services we offer, we do not generally collect sensitive information about you. However, we may request details of any professional, industry association, or trade union membership that you possess if we look for potential discount codes or benefits that you may be able to obtain through our partnerships.

In general, we obtain and process personal data from the following members:

Website visitors – We acquire certain personal information when users visit our website.

Customers and future clients – Our clients are often organisations, businesses, enterprises, and government agencies or authorities.We gather personal information, such as the contact person listed on the organisation’s administration or user account.

Customers that utilise our services – When our customers create their administration or user account, we need some personal information from them in order to register their profile. This data is restricted and related to the person’s professional details, such as business email and phone number.

Individuals who would want to work at Jypra Group – We gather personal information from job candidates as well as references (where applicable).

We get information from social media networks – We may have Company profiles on social media sites, including Facebook, LinkedIn, Twitter, Google, YouTube, Instagram, and other third-party platforms.

Anytime you view or engage with our pages on such platforms, the service provider’s privacy policy will govern your activities and how your personal information is collected, used, and processed.

We may receive information from you or the parties via the service, and we will handle it in accordance with this Privacy Policy.

We acquire information from third parties – Third-party providers may provide us with personal details about you.

For instance, if you have indicated an interest in learning more about our products and services, or the sorts of products or services we provide, a vendor may share your contact details with us.

A third party may acquire your contact information and give it to us in conjunction with your accessibility to one of our resource items (such as Jypra Group reports or guides).

Other third parties, such as marketing partners, publically available sources, and service suppliers, may provide us with your personal information.

Cookie Files and Other Automated Data Collection –  Jypra Group, our service providers, and our business partners may automatically record information about you, your computers or smartphone, and activities on or via the services.

Your device or smartphone device’s software type and version number, vendor and version, device identifier, browser version, IP address, overall GPS data such as city, state, or geographical region; and details about your use of it and activities on the Offerings, such as webpage or screens you recognised, how long you ended up spending on a web page, and details about your use of it and activities on the offerings.

Use of Personal Information

Based on our connection with you, we may use or process your personal details with your agreement, or it is required for Jypra Group to pursue the company’s interests.

Our use of your personal details for marketing reasons is based on your agreement if you have agreed to receive marketing messages from us.

Alternatively, if there is a legal basis for our own use of your personal details for marketing purposes, your permission may be inferred.

The use or handling of your personal details for these or other reasons is justified by Jypra Group’s legit business interests

Depending on our connection with you, these legitimate interests might include any of the following:

As a potential client, customers, vendor, or business associate, to initiate or manage our commercial relationship with your employer;

To agree with legal proceedings or a law enforcement mandate, or to preserve the rights under the law and/or property of Jypra Group; and Auditing, organising, maintaining records, and reporting are examples of internal purposes.

Assisting You Secure Your Personal Information

Jypra Group is committed to keeping your personal information safe and secure.

We utilise suitable technological, administrative, and physical methods to protect personal information against unauthorised disclosure, loss, exploitation, or modification. Individuals having a business requirement commensurate with the purpose the information was supplied access to personal information. We also only preserve personal data for as long as it is necessary by law or for business purposes.

Jypra Group complies with Information Security Standards, Industry Policies, and Statutory Requirements to secure your personal details.

Disclosure of Personal Information

Jypra Group does not release your personal details without your authorisation, except in the following situations:

  • To those with whom we have direct contracts to supply services to us, such as the implementation of a Customer Relationship Management system, a company contact database, and, on occasion, a service provider;
  • To those with whom we have a direct contract to supply payroll services (staff only);
  • If legal action or a law enforcement request necessitates us to do so; or
  • We believe defending Jypra Group’s rights under the law and/or properties is important.

Your Individual Rights

You own specific rights regarding the collection, utilization, access, and retention of your personal details by us. Among these rights are those listed below.

Notice of Privacy Policies
When we acquire your personal details from you or a third party, we are obligated by law to present you with specific information (‘Privacy Notice’). We shall provide the Privacy Notice at no cost and within limits of relevant legislation.

Accessibility
You have the right to view the personal details we have on record for you and how we use, disclose, and store your personal details.

If it is legitimate and feasible, we shall give you the information and/or access required by you.

Reliability and Improvement
We must take reasonable measures to ensure that your personal details are correct, and full, and stay updated. You have the right to request that we correct any erroneous personal details we have on file for you, as well as complete any missing personal details.

To guarantee that we have accurate and detailed information regarding you, please notify us of any modifications to your personal details so that our databases may be updated.

Jypra Group will give you access to your personal details that we hold upon your request and in accordance with relevant privacy regulations. However, we require that you define the type (or categories) of information sought as precisely as possible. We will respond to your enquiry as soon as possible, generally within seven business days.

We will take reasonable measures to ensure that our personal details are correct, and if you notify us of a change in information, we will update our records.In the event that your information has been revealed to a third-party provider, Jypra Group will take reasonable efforts to notify the third party of the rectification.

Jypra Group is open to working with its clients to get a satisfactory resolution of any privacy issue concerning. We will call you (generally within seven business days) after receiving your formal statement to explore the situation further and achieve a mutually agreeable settlement.

Security of Personal Information

Jypra Group uses suitable technological and organisational means when handling your personal information to ensure a standard of security suitable to the risk posed by the use of your personal details

As a result, your personal data is handled in a way that effectively secures it from misuse, loss, and unauthorised access, alteration, or disclosure. While we make every attempt, situations beyond our control may result in security breaches or disclosure of personal data.

Data Availability

When your personal data is no longer required for the specified purposes previously, we shall take steps to delete or permanently de-identify it. However, certain personal details may be recorded in documents that we are obligated by law to maintain for the statutory minimum durations.

Personal information loss

Despite our best efforts to secure your personal details, there is always the risk of a cyber attack.

In the specific instance the personal information is compromised, Jypra Group will:

  • Strive to quickly detect and secure the breach in order to prevent subsequent breaches.
  • In cases where criminal behaviour is detected, notify the responsible authorities.
  • Determine the scope and extent of the incident, including all the forms of personal data contained and the potential impact on those relevant persons.
  • Notify the impacted persons directly if relevant.
  • If necessary, post a statement on our website informing customers of the incident.
  • If the breach is extensive, notify the Privacy Commissioner (at the OAIC).

Changes to the Privacy Policy

This policy may be updated periodically. Significant changes to this policy will be communicated by publishing a statement on the Jypra Group website.

Contact

If you have any concerns regarding this policy, intend to make a report, or make a request to view or update your personal details (or assert any of your other legal rights), please get in touch with Jypra Group at info@jypragroup.com.au..

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